Reuters News Agency reports, “The Mexican government has opened a special call center in Arizona to provide a sympathetic ear for Mexican citizens caught up in the crackdown on illegal immigration in the desert state. Officials at the Mexican consulate in Tucson said they opened the center last week. It is available 24 hours a day to field complaints from Mexican nationals about their treatment in the border state, where as many as half a million illegal immigrants live and work in the shadows…The call center idea stemmed from a new initiative Mexico President Felipe Calderon issued last year to improve communications with Mexicans living outside the country…”
Touching. The Mexican government is showing concern for, and wanting to help, Mexican citizens who have left Mexico…because the Mexican government didn’t show concern for or bother to help them when they actually lived in their own country, but...OK… better late than never…I guess.
Based on that concern, here’s an idea; A call center for Mexicans still living in Mexico.
A call from a Tijuana or Juarez resident might sound something like this:
“Hola, how can I help you?”
“Hola. There is a real bad problem here that is a threat to my family and I was hoping the government could do something.”
“What is the problem, Senior? Do you want to report being mistreated by Americans?”
“No, Senior. It seems that violent criminal drug cartels have taken over the city and parts of the state and are murdering people, police officers, judges, reporters…anybody who gets in their way.”
“Who is calling Senior? The caller ID is not reporting your number.”
“Please don’t worry about that, now. This problem is really bad. They are finding dozens of people murdered everywhere and headless bodies…a lot of them. They found a bag of heads near the school that my son attends, dios mio.”
“I understand. What is your name Senior, and where do you live?”
“The violence is non-stop, it’s as if the drug dealers control everything. And, anybody who even mentions it is targeted. We were hoping the government could so something.”
“Be assured Senior that your government will do everything it can. Now, if I could just have your address…where you are calling from right now…”
“The violence and corruption is so widespread it makes Pablo Escobar look like an amateur in comparison. We need the army and the police to deal with this problem. More people are dying in Tijuana than in Baghdad.”
“I can assure you, Senior, that the army and the police are very busy with this very issue. Now, Senior, if you will just give me your name and address we will send out some officers who will...take care of the problem.”
“What we need is for President Calderon to “take care of the problem” and send the army after the drug cartels and smash them and lock up all the drug dealers and corrupt government officials who are helping them! That is what we need right now!”
“I understand completely. Now, Senior, if you could just remain on the line for another… 40 seconds…”
“Click!”
“Hola? Senior, are you there? We really do want to help.”

